This is the sort of thing that is embarassing: last week I was having problem with my air conditioning and my office, which gets full sun in the morning, was an absolute sauna. So they sent someone up to look at it and he tried to explain what was wrong but he didn't speak English--he spoke German, Spanish, French, and probably a few others for all I know. The maintenance worker! I felt like he should probably have my job dealing with international banking and I, Mr. Sprechen Sie Englisch?, should be working maintenance (except I'm not very handy, which could be a problem).