Phew!
The nice man from the Zurich airport just delivered my missing luggage. I actually don't know if he was that nice-- it's not like we talked-- but he made my day by ensuring the safe arrival of my bags. I packed them full with all my Christmas purchases (both for me and to give as presents) and I was paranoid that I would never see them again! I still don't understand how my luggage didn't make it on my flight, and of course United couldn't give me a good explanation when I called to complain last night, but it's all good in the end.
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